The time I need to prepare an order for shipping varies. For details, see individual items.
See item details for return and exchange eligibility.
♡ ClovArc Shop Policies ♡
♡ Returns & Exchanges
♡ Returns or exchanges are accepted only for items that arrive damaged, defective, or incorrect.
♡ Please contact us within 48 hours of delivery with your order number and clear photos of the issue.
♡ Due to hygiene and handmade customization, we cannot accept returns for earrings, personalized items, or change-of-mind purchases.
♡ Cancellations
♡ We do not accept cancellations once an order is placed.
♡ If you have any issues with your order, please contact the seller and we will do our best to help.
♡ Shipping
♡ All orders are carefully prepared and packaged with care.
♡ Shipping times may vary due to USPS delays, holidays, weather, or transit issues beyond our control.
♡ Please double-check your shipping address before ordering.
♡ Jewelry Care
♡ Avoid water, perfumes, and lotions to help preserve your jewelry.
♡ Personal Information
♡ Your information is used only for order fulfillment and customer support through Etsy’s secure platform.
♡ Thank You ♡
♡ Supporting ClovArc jewelry & accessories means so much to us ♡